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Warming your hands feels even better when they're tucked around this pretty Painted Stripe Coloured Glass Nordic Mug. This 16 oz glass mug comes with a removable stainless steel infuser and a lid that doubles as a saucer, but what makes it extra special is the hand-painted stripes! Since each stripe is lovingly done by hand, every mug is unique, so you can be sure that you're getting (or gifting!) a mug designed for truly special sipping.
Store owner replied:
Hi Quinn, we appreciate you getting in touch and sharing your feedback regarding our Painted Stripe Coloured Glass Nordic Mug. We're continually working to elevate the DAVIDsTEA experience and comments like yours are not only appreciated, but essential in helping us improve. Thank you!
My mug was delivered with a crack on it by the handle.
Store owner replied:
Hi Yuvraj, we are sorry to hear you're having issues with your item! Please watch for an email from our Customer Care team for further information
So pretty but extremely fragile. Only used it a couple times and it shattered :( I did not microwave or put it in the dishwasher, it didn't even fall it just slightly tipped over and cracked. Way too expensive to be so fragile :(
Update: David's tea did refund the item quickly which I am very appreciative of! But I still wouldn't recommend this mug. Thanks David's tea for the wonderful customer service. <3
Store owner replied:
Hi Isabelle, we are sorry to hear this! We have confirmed our Customer Care team has been in touch, please respond to their last email for further assistance
I really like these cups from David’s tea however they have a very limited selection. I just wish they had more offerings to choose from. They are also a little bit fragile because I’ve broke more of them than I can count.
Achetée le samedi. Craquée le mardi… je ne sais même pas ce qui s’est passé. On m’a offert de me rendre en succursale mais je ne demeure pas proche donc pas possible pour moi. Je suis bien déçue.
Pink double walled glass Nordic mug
I love this mug. It is very light to hold and keeps coffee warm. However,It is very fragile. Mine cracked after pouring coffee into it. DAVIDsTEA replaced it for me so I am very pleased with their customer service.
Cracked :(
I really really loved this mug -but it cracked despite very good care :(
At first it was but the rim and I chose to keep using it but the crack has since spread
Beautiful mugs but they are too fragile
Store owner replied:
Hi Chelsea, we are sorry to hear you're having issues with your item! Please watch for an email from our Customer Care team for further assistance
La commande etait tres bien emballer parcontre
Le delais avec Post Canada est horrible.3 jours recu au bureau de poste mais l'employé nous disait qu'elle n'avait pas le temps de tout faire !
Iridescent green double walled Nordic mug
I really like these cups. Unfortunately they are too fragile. I bought two awhile ago. I wash them gently by hand. I keep them in a special place. Only I use them. When I went to use one the other day it had a crack in it so I had to dispose of it. I have no idea why it cracked but I don't think I can afford to keep replacing them.
Store owner replied:
Hi Velma, we are sorry to hear you're having issues with your item! Please watch for an email from our Customer Care team for further information
Lovely Mothers Day gift
I purchased the iridescent green double wall glass mug for a gift for Mother's Day and she was very pleased with how warm it keeps her tea💕
Disaster
I bought this mug a couple of weeks ago and it worked well until it developed two cracks around the rim. I can still use it but the insulating value is gone. I doubt if I would buy another. No idea how it happened. Maybe in the dishwasher but whatever, clearly a shoddy bit of kit.
Store owner replied:
Hi David! We are sorry to hear you had this experience. One of our tea guides will be reaching out shortly to further assist you.
La tasse garde chaud tres longtemps et avec l'infuseur et le couvercle, c'est tres pratique pour un the le soir ou n'importe quel moment de la journee sans devoir ce soucier d'un sac de the ou de mettre de l'eau partout ou de devoir rester dans la cuisine.