Wholesale FAq
We partner with select retailers, specialty shops, cafés, restaurants, hotels, spas and corporate gifting companies that align with our brand values and are passionate about offering premium tea experiences to their customers.
Custom create a selection that’s right for you. You’ll have access to a wide range of premium loose leaf teas, sachets and tea accessories that you can handpick to suit your business’s needs.
Our support doesn’t stop once you’ve placed your order. We offer additional marketing materials and product training support, to ensure our partnership is a guaranteed success.
Enhance your offerings with exclusive selections. You have the opportunity to carry seasonal exclusives and limited-edition blends, keeping your product line fresh and relevant.
Simply fill out our Wholesale Application Form [ZV1] with details about your business, including location, product focus and target customers. Our team will review your application and respond within 3-5 business days.
Yes, there is. Our minimum for placing an opening order with DAVIDsTEA wholesale is $500 (before taxes).
We currently ship across Canada & the United States.
Due to strict food safety regulations, we’re unable to accept returns on our products. This policy ensures the health and safety of all our customers and complies with industry standards.
However, if you receive a product that is damaged or you have concerns about its safety or quality, please contact us[ZV1] .
We currently accept all major credit cards for wholesale orders. Payment is processed securely at checkout.
Shipping is included on all wholesale orders. If you’d like more information about our shipping options, visit our Shipping Policy and FAQs page here.
All our shipping, labelling and packaging happens at our homebase in Montreal, Quebec. From there, your order is quickly sent out to reach you as soon as possible.
Yes! Our wholesale customer service team is here to help with any questions about orders, shipping, payment or product availability.
Once your order is processed and leaves our warehouse, you’ll receive an email with your tracking number. Visit our Order Status [IG1] page at any time for an update on the status of your order. Didn’t get a tracking email? Contact us here[IG2] .
Many of our teas are certified organic, Fair Trade and ethically sourced. On our wholesale site, you’ll find each product’s certification clearly listed. We source from tea gardens across the world and blend with only the best premium, top-tier ingredients. Our commitment to sustainability means we are always working to prioritize recyclable materials, reduce plastic and introduce compostable packaging.
All wholesale orders can be placed easily online though our secure wholesale portal. Once you’re logged in, you can browse products, check availability and complete your order in just a few clicks.
Keep your teas in a cool, dry place away from light and strong odours. When stored properly, our loose leaf teas, sachets and matchas stay fresh for 12-18 months.